Privacy Policy

Who We Are

Our website is https://whyamber.com/. This policy describes how Zain Al Kahraman handles personal data when you visit our site, place an order, or contact us.

What Information We Collect

We collect information that you give us directly when you place an order, create an account, or contact us — this includes your name, email, shipping address, phone number, and payment information (handled securely by our payment processor).

We also automatically collect some technical information when you visit the site, such as your IP address, browser type, device, the pages you visit, and the time you spend on each page. This helps us improve your shopping experience.

If you leave a comment, review, or contact-form message, we may collect the data shown in the form along with your IP address and browser user-agent to help with spam detection.

How We Use Your Information

• To process orders and deliver them to you
• To send order updates, shipping notifications, and customer-service replies
• To respond to your questions and feedback
• To send marketing emails — only if you've opted in (you can unsubscribe at any time)
• To improve our website, products, and overall service
• To detect and prevent fraud or abuse of the site

Cookies

Our site uses cookies to remember your shopping cart, preferences, and login session, and to understand how visitors use the site. You can disable cookies in your browser settings, but please note that some parts of the site may not function correctly without them.

Sharing Your Information

We don't sell your personal data. We share it only with trusted partners who help us run the business — payment processors, shipping carriers, analytics services, and email-marketing tools — and only to the extent necessary to deliver our service.

We may also disclose information if required by law or to protect the rights, property, or safety of our customers and our business.

Data Retention

We keep order information for as long as required by law and for legitimate business purposes (typically 7–10 years for accounting). Marketing data is kept until you unsubscribe. Account data is kept while your account is active.

Your Rights

You have the right to access, correct, export, or request deletion of the personal data we hold about you. You can also object to or restrict how we process your data. To make a request, please contact us using the details below.

Security

We take reasonable steps to protect your personal data. All payments are processed over secure, encrypted connections. While no system is 100% secure, we work continuously to keep your data safe.

Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page. Significant changes will be communicated to you by email when appropriate.